ScanCare Service & Support

Scanvaegt Service & Support

Operational reliability is crucial for business efficiency and, consequently, for profitability.

Scanvaegt Service offers preventive maintenance and urgent “first aid” services that optimize operational reliability, giving you peace of mind to focus on running your business.

A ScanCare Service Agreement provides comprehensive service and support facilities, ensuring optimized productivity and higher uptime through scheduled inspections as well as rapid assistance and repairs.

At the same time, a ScanCare Agreement with preventive maintenance will extend the equipment’s lifespan and improve performance – resulting in significant savings in operating costs, repairs, and labor time.

We possess a broad range of competencies and can therefore assist your company across many areas. We provide service for production equipment in the industrial sector, weighbridge systems, and equipment for the retail sector. We also offer servicing of third-party products from other suppliers, which allows you to rely on a single service partner.

Close collaboration between our subsidiaries and service departments enables us to offer cross-border assistance and support customers operating internationally with branches in multiple countries.

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Tangible Benefits and Extended Lifespan

A ScanCare agreement with preventive maintenance can significantly extend the equipment’s lifespan – resulting in substantial savings on investments in new production facilities.

All our maintenance visits follow a clearly defined protocol that ensures all critical wear parts are inspected and replaced before failure, helping you avoid breakdowns.

• By performing preventive maintenance, we ensure that your production equipment operates optimally, is properly calibrated, and delivers maximum performance.

• Production stoppages can incur significant costs. Therefore, a service agreement is a highly advantageous solution to increase production uptime.

• We have a short response time – ensuring rapid problem resolution and reducing costs associated with downtime.

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Preventive Maintenance Supports Sustainability

Our goal is to optimize productivity, increase uptime, and extend the lifespan of equipment and machinery to contribute to our customers’ sustainable and efficient workflows.

We achieve this through our ScanCare service concept, where preventive maintenance, along with rapid assistance and repair, ensures optimized operations, higher uptime, and longer equipment lifespan for our customers.

Our inspections and preventive maintenance follow a carefully established service protocol, in which our technicians check critical wear parts and components that are replaced, cleaned, or adjusted as needed. By inspecting equipment in a timely manner, breakdowns during operation—resulting in downtime and production stops—are prevented. This extends the equipment’s lifespan and helps avoid unforeseen major costs.

During the inspection, our technicians fine-tune the equipment and verify its performance. The equipment is lubricated, adjusted, and cleaned to ensure optimal operation and reduced energy consumption. At the same time, the technician checks and adjusts, if necessary, the supply of compressed air and water to minimize consumption.

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